Many users Samsung Galaxy S21, including the Ultra and FE models, are experiencing an annoying problem: green lines suddenly appearing on their screens. According to reports, the issue appeared to arise after recent software updates, however, the Samsung has yet to officially acknowledge the problem or offer a solution.
Possible causes and Samsung's controversial stance:
While Samsung has not officially commented, it is suspected that the problem is either due to faulty software or an underlying hardware defect that is exacerbated by the updates.
Many users have expressed displeasure with Samsung's response, which so far appears to be taking no responsibility. In some cases, the company has offered users to pay for screen replacement, with charges as high as $469.
Comparison with previous problems and hope for a solution:
It's worth noting that Samsung experienced a similar issue with green lines on Galaxy S20 models in 2022. At the time, the company offered free screen replacements to affected users.
Many S21 users are hoping for similar treatment this time around, however, Samsung is keeping quiet for now.
Conclusion and prompts:
While Samsung has yet to take a definitive position, growing user dissatisfaction is putting pressure on a solution.
It is important that users experiencing this problem report the issue to Samsung and assert their rights.
At the same time, information about any developments and collective action can push the company towards adopting a fair solution.
